We do not do direct billing to insurance providers for our services at this moment. Instead, you pay for the service up front, then submit your receipt for reimbursement.

​

Most insurance companies cover around 80% of counselling services. If you have 80% insurance coverage for counselling, the insurance will cover $120, and you will only need to pay $30 (the portion your plan does not cover).

​

The majority of insurance plans cover counselling with a Registered Social Worker (RSW) and/or a Canadian Certified Counsellor (CCC).

First Nations and Inuit are covered by insurance through the NIHB​

​

Since every insurance company offers several different policies with different coverage for different services, the easiest way for you to find out if you’re covered to see our therapist is to

• check under the extended health section of your insurance company’s website for coverage for counselling/therapy with an RSW or CCC

• call your insurance company and ask if you are covered for counselling/therapy with an RSW or CCC

• check under the extended health section of your benefits booklet for coverage to see an RSW or CCC

• ask an HR representative to check if your benefits cover you to see an RSW or CCC

​​

The counsellor, Joy Choi, is affiliated with the following professional associations and is recognized by the majority of insurance providers.​

• Alberta College of Social Workers - Registered Social Worker #19040

• Ontario College of Social Workers and Social Service Workers - Registered Social Worker #862737

• Saskatchewan Association of Social Worker - Registered Social Worker #7284

• Canadian Counselling and Psychotherapy Association - Canadian Certified Counsellor #11241596

• Canadian Association for Couple and Family Therapy - CACFT Associate Member #20171610

• Non-insured health benefits for First Nations and Inuit (NIHB) - #MH0816123​

​

​Better Days Counselling currently accepts E-transfer, Apple Pay, Google Pay, debit cards, credit cards, and PayPal.